What does your company mean by SATISFACTION GUARANTEED?

We promise that you will get pet waste removal service you are happy with or you don’t have to pay for it! We know our business depends on doing excellent work, and it’s the quality of our service on which we stake our success. We’re working very hard to make our name mean reliable, high-quality

Are there any contracts I have to sign?

No Contracts We can start and stop your service over the phone. We do not require contracts, there is no minimum service period, and there is no advance notice required to cancel service. Please try to call the day before you want to cancel or put the account on hold so that we may adjust the

How do I pay you and can I pay with a credit card?

We will send an invoice in the mail on the 1st day of the month for the previous months service after the work is all done. There is a $5.00 late fee for accounts not paid by the 25th of the month following the service. If you prefer to pay by credit card, we will

What if I want to skip a service day?

You will not be charged if you call the company office in time for us to tell the service technician to skip your yard that day. If the dog will be gone from the yard for a couple of weeks, or for some other reason you want us to skip your yard for a day

Can you work with our dog in the yard?

In most cases, yes. If your dog is a vicious man eater then please let us know so that we can send one of our female scoopers instead. We get along well with dogs; however, there are some cases when a dog will not let our worker into the yard to perform pooper scooper services.

Should I unlock my gate?

Yes. Since technicians are not to climb or jump over fences, please have your gate unlocked on your service day. You may provide us with a key to the lock or tell us the combination if that will be convenient for you.  If a gate is locked when we arrive and we cannot perform the

What happens when it rains or snows?

We work in almost all weather conditions, but snow or very cold weather can stop us. If there is more than about half an inch of snow, we will postpone that day’s service until the next day or two, when the snow melts away. If snow stays on the ground for more than a couple

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